Our Programs - Select a program below to learn more...
Oral Communication | Industry Specific English | Written Communication | Cross Cultural Communication | Coaching
Oral Communication
- English Pronunciation/Accent Improvement (32 hours) The primary goal of an English pronunciation/accent improvement program is clear, effective speech. This program focuses on the speech features which distort and diminish speech intelligibility including intonation, word stress, pitch, articulation, and rate.
- Professionally Speaking Series (12 hours each) In this proficiency level (1-3) skill program the focus is on appropriate register, pronunciation, word choice, tone, grammar, usage, and body language.
- Conducting Productive Meetings (1/2-day) Productive meetings require excellent communication and organizational skills. This is a practical program that teaches you how to plan, coordinate, prepare, conduct, and evaluate effective meetings.
Industry Specific English (24 hours in 1-2hour sessions)
- Aviation English This program addresses the International Commercial Aviation Organization (ICAO) mandated English proficiency standards for pronunciation and fluency for aircraft operators and air traffic controllers. (A small group or coaching classroom is suggested.)
- English for Business and Finance This program concentrates on specific vocabulary and accurate pronunciation and usage for the banking and finance professions.
- English for Healthcare Professions This program focuses on the communicating with others and the features of English pronunciation that matter most specifically rhythm, stress, intonation and vocabulary.
Written Communication
- Business Writing Skills (2days) This class concentrates on learning strategies that sharpen your writing skills and make written communication an effective business tool. It will help you take control of the writing process and incorporate sophisticated stylistic techniques and principles. You will gain the confidence to articulate your ideas in written form and learn guidelines and strategies for specific forms of business writing, growing in complexity from resume to business plan.
Cross Cultural Communication
- English for Global Business (24 hours) This program focuses on the English communication and listening comprehension skills necessary to engage in business, communicate with international professionals, advance in a career, or pursue an advanced degree. Topics covered include language mastery, listening tasks, functional language (can include TOEIC tips), and professional protocol.
- Cultural Awareness for Native English Speakers (1/2 day) Non native speakers of English now outnumber native speakers 3 to 1. , For native English speakers, this program will heighten their awareness of English as a “lingua franca” for trade, politics, science, technology, and the media. Emphasis is on understanding the widespread use of English and its developing identity.
Coaching
Excellent communication skills and personal success are increasingly interdependent. For middle and senior level managers as well as company owners, coaching is often the most cost-effective and meaningful way to improve communication skills. Coaching is one-on-one language training with an emphasis on customized priorities and integrating the skills and behaviors that ensure organizational goals and objectives.
Coaching programs are more individualized for learning styles and workplace scheduling. Coaching is a unique opportunity for the participant to work on a variety of language skills and to maximize his or her investment in professional development. Coaching addresses workplace communication skills that are specific to your performance including:
Speaking * Listening * Writing * Cross Cultural Communication * Nonverbal Communication
Customized coaching programs provide:
- One-on-one instruction with an emphasis on individual learning styles
- Observation of current performance and needs analysis
- Immediate feedback with follow-up instruction
- Coaching sessions that accommodate workplace schedules
- Self-paced program that suits individual progress
- Individual support for job retention and skill implementation
- Resources for continued learning and development
Click here to schedule a Complimentary Lunch 'n Learn session...
Mission
Our mission is to help you achieve excellence in communication by fully understanding your workplace communication performance goals and then developing a program that will help you achieve the skills and knowledge that are necessary to bridge the performance gap. While we understand that each learner takes a different amount of time to accomplish this, we strive to effectively program training and coaching solutions that deliver the greatest impact on strengthening the communication skills needed in the workplace.
Assessment
Training and coaching program planning begins with assessments both formal and informal. Audio and video samples are recorded and also include spontaneous speech samples. Assessments measure Proficiency in Oral English Communication (POEC) including articulation, intonation, auditory discrimination, and the cultural rules of communication. In addition, oral interviews identify grammar and usage errors. Individual and company input are encouraged during the planning stage and throughout the program to ensure alignment with company standards and objectives.
Written Communication is assessed from non-confidential writing samples and examined for writing errors that are merely distracting as well as those that affect understanding. Samples also are evaluated for how effectively they convey information and for appropriate tone.
Training
The following training courses or programs can be designed, developed, and implemented to meet the performance goals of individual organizations.